Refund Policy
Refund policy for pottery
If you have bought pottery from us and you are unhappy with it when it arrives we are clear in that we are an educational pottery studio and pottery for sale is imperfect at times and will state imperfections in description or images on the product. We would rather pottery be loved that go into landfill. If you have an issue with pottery arriving broken please contact us and see the shipping information policy page.
Refund policy for classes
For pottery classes you are entering a contract to come to your class. If you do not show up you will still be charged. Should you need to rebook we need 48 hours notice minimum. Please contact us for details of this. Should you enter into a masterclass you are committing to the full 6 sessions so after attending the first will not be entitled to a refund.